Aarkada Ireland TERMS & CONDITIONS
The following Terms and Conditions written on this page shall manage your use of the Aarkada Ireland shopping website. Please read them carefully as they affect your use of this Website. By using this Website, you agreed to accept all Terms and Conditions written in here. You must not use this Website if you disagree with any of these Terms and Conditions
People under 18 years of age are not allowed to use this Website.
If you have any queries in relation to these Terms and Conditions prior to placing an order, please contact us: info@aarkada.ie
1. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect by email or any other available means. What constitutes a material change will be determined at our sole discretion. After the changes take effect if you do not wish to accept the new Terms and Conditions you should not continue to use the Aarkada Ireland Website and online store. Your continued use of this Website after the changes have taken effect will be considered as acceptance of the new Terms and Conditions.
2. Use of Aarkada Ireland Website
Any and all activities that occur under your Account registered with Aarkada Ireland are your entire responsibility. You agree to notify us immediately of any unauthorised use of your account or any other security breach within our website.
3. Registration and use of website
To create an account, register, and use the Aarkada Ireland Website you must be over 18 and ensure that the details provided by you during the registration process or at any time are correct and complete. You must inform us immediately any information that you provided during your registration has changed by updating your personal details in your account.
4. Orders and purchases
All prices of the products offered on this Website are in Euro (€) and are inclusive of Irish VAT, currently at 23%, if applicable. All orders placed on the Aarkada Ireland Website are subject to acceptance in accordance with these terms and conditions. The details of your order are not accessible online, so please print out the order confirmation details for your own record.
5. Overseas Orders
In order to place orders and purchase products from Aarkada Ireland, you must be a resident of the Republic of Ireland. Currently, we do not operate in any other country or region.
For the convenience of our clients, we accept payments from debit/credit cards from almost any country in the world; however, your card will be charged in EURO (€) and your bank may charge you extra fees for payments in euro.
In case of refunds, we will only be able to refund the money to an Irish bank account.
6. Order Cancellations
Aarkada Ireland will not be held responsible for events arising from unauthorized access to your Personal Information. We will rely on you for telling us if you
Orders can be cancelled “no questions asked” within 24 hours after being placed and before their dispatch. To cancel an order, you must contact Aarkada Ireland by email or telephone and have at hand your order confirmation reference. If the order cancellation request is submitted after said order has been dispatched, the order cancellation will be dismissed, and you will be required to submit a return request and follow the order return procedure to obtain a refund.
Once an order has been successfully cancelled, we will issue a refund and you will receive your money in an Irish bank account within 3 to 5 working days depending on the bank you use.
7. Health and Safety
If any instruction manuals or health and safety information are included with the purchased products, you agree to always carefully read and follow all said instructions, terms and conditions contained therein. Any information and instructions provided on the Aarkada Ireland Website are not meant to be exact and comprehensive; therefore, if you are inexperienced in using the products or unsure of your abilities to use them correctly, you must always seek expert advice and assistance.
8. Specifications Accuracy
The descriptions of the products you order are shown on the website for identification and selection. While we do our very best to display the colours of the products with accuracy on our website, the actual colours you see depend on your computer or mobile device’s display and we cannot guarantee that your screen can accurately display and reflect the colour of the product on delivery. For many practical and unavoidable reasons, the actual packaging of the products may vary from what is shown on the Aarkada Ireland Website.
We do not publish detailed specifications of the products or keep these completely up to date. All descriptions provided on our website (colours, illustrations, photographs, etc.), including advertising, are for the sole purpose of providing an approximate description of the products.
9. Contract
The contract between you and Aarkada Ireland is established once the order you placed has been accepted by Aarkada Ireland and confirmed to you by email that the product has been dispatched. Our acceptance will be deemed complete and considered effectively communicated to you once said confirmation email has been sent, whether or not you receive it.
10. Returns, Refunds, and Cancellation Policy
Aarkada Ireland reserves the right to cancel or modify any order up until it is dispatched. You have the right to return any non-perishable product you purchase on our Website within 14 days after you receive the product if you are not satisfied with the product or if it is defective upon delivery. In either case, you should contact us within the established period, and we will be happy to arrange a replacement or a refund. Please note that you must notify a defective product received within 24 hours after delivery. We will only be able to process any claim after the product has been delivered to Aarkada Ireland, and these will remain your responsibility until we receive them.
10.1 Returns
If after receiving the product ordered you do not like it, don’t need it anymore, realise you ordered the incorrect product, or have found another product that serves you better, YOU CAN RETURN the product and GET A REFUND.
To be eligible for a refund based on a returned product, said product must be sealed, unopened, unused, undamaged, in its original package; and the return must be requested within 14 days after the order was placed. Refunds based on returned products will be issued after the product has been delivered to Aarkada Ireland and its integrity has been assessed.
In order to return a product, please contact us by email or telephone and we will assist you with your query. Products should be returned by post to the following address:
Aarkada Ireland
Main Street
Tullamore, Co. Offaly
Republic of Ireland
Return postage charges must be covered by the customer.
10.2 Refunds
You are entitled to a refund if, and only if, the product/order is “damaged on arrival”. This policy only applies to damaged products i.e., the content and container, not the packaging. A product is considered damaged if it cannot be used due to malfunction of the container, it has expired, it contains pieces, parts, or traces of a different product, or any other condition that may render it hazardous, uncontainable, or useless. Products damaged by incorrect use or storage conditions are not considered “damaged on arrival” and are not eligible for a refund.
Refunds are issued only after the product has been assessed by Aarkada Ireland and deemed “damaged on arrival”. If you suspect that the product you received is damaged, please contact us immediately. Since some products deemed “damaged on arrival” could be recovered e.g., transferred to a new working container, we would ask you not to dispose of them unless instructed or left with no option, as we could ask you to return them. Postage charges will be covered by Aarkada Ireland.
Refunds are only sent to an Irish bank account regardless of the payment method used for the purchase. Once a refund has been approved, the funds will reach your account within 3 to 5 working days depending on the bank you use
11. Shipping and Postage
The products offered are subject to availability. If for any reason beyond our reasonable control, we are unable to supply a particular product, we will inform you as soon as possible and issue a refund or credit you for the sum you had paid for the unavailable products, unless you wish to accept an equivalent product of the same price. We will not be responsible for any direct or indirect losses, costs, damages, etc. caused if the order cannot be fulfilled or it is delayed. You are required to sign on upon delivery and afterward, the products become your responsibility.
Our orders are shipped with Fastway Couriers at the flat rate of €6.95 within the Republic of Ireland.
Orders are dispatched within 1 working day after their placement. Delivery time is estimated between 2 to 3 working days; however, deliveries can be delayed by a number of unforeseen reasons out of our control.
WE ONLY POST ORDERS WITHIN the Republic of Ireland.
12. Password and security
When you register to use the Aarkada Ireland Website, you are required to create a password that will grant you future access to your account on our website. You must keep this password confidential, and it cannot be shared with anyone. You are responsible for all activities and orders placed on our Website that occur or are submitted through your account with the use of your password. If you know or suspect that someone else has your password or the access information to your account, you must notify us immediately by phone or email. If Aarkada Ireland has any reasons to believe that there has been a security breach or unauthorised use of the Aarkada Ireland Website, we may require you to change your password, otherwise, your account will be suspended.
13. Excluded Services
The services provided on the Aarkada Ireland Website do not include the provision of the necessary equipment to access it. In order to use the Aarkada Ireland Website, you must have an Internet connection and the appropriate computer or mobile device. We are not liable for any Internet or communication costs that you may incur to access our Website or contact us.
14. Intellectual Property
Aarkada Ireland Website and all its content are copyrighted materials, protected by the Irish and international copyright laws. The compilation of content on our Website is the exclusive property of Aarkada Ireland and may not be used for any purpose other than browsing, shopping, and accessing the services and/or information we supply for your personal and private use. In addition, the names and logos of Aarkada Ireland as well as those of the products that appear on our website are trademarks and copyrighted. You may not reproduce, modify, amend, copy, publish, distribute or use for commercial purposes any materials, content or text available on the Aarkada Ireland Website
15. Limitations
You are specifically restricted from using Aarkada Ireland Website for any of the following purposes:
- Publishing any material in any other media.
- Selling, licensing, and/or commercializing any Aarkada Ireland Website content.
- Showing any Website content in public.
- Using this Website in any way that may damage the Website
- Using this Website in any way that affects the access of users to the Website.
- Engaging in any type of data mining, harvesting, extraction, or similar activities in relation to the Website.
- Using the Website to engage in any type of advertising or marketing.
- Obtaining unauthorised access to other computer systems.
- Interfering or disrupting the networks or websites linked to the Aarkada Ireland Website.
Certain areas of the Aarkada Ireland Website are restricted and cannot be accessed by you and Aarkada Ireland reserves the right to restrict access to any areas of this Website, at any time, at absolute discretion.
16. Availability of the Aarkada Ireland Website
It’s Aarkada Ireland Website’s purpose to provide the best service possible; however, we cannot guarantee that the services at the Aarkada Ireland Website will meet your requirements or demands, neither can we guarantee that the services provided on the Website will be fault-free. If an error occurs in the service, you should report it to us by telephone or email, and we will do our best to solve the issue as soon as reasonably possible. Your access to the Aarkada Ireland Website may be occasionally restricted due to repairs, maintenance, or implementation of new features, products, and/or services.
Aarkada Ireland Website will prioritise the service restoration and will endeavour to notify you whenever possible in advance of any service disruption.
17. Aarkada Ireland’s Right to Termination, Suspension or Cancelation of the Website
We reserve the right to terminate the Website with or without reasonable cause, at any time and effective immediately if we so decide. Additionally, we, at our discretion, may suspend or terminate your account for the violation of any of the Terms and Conditions here specified. You have the right to cancel your registration at any time by informing us in writing. After your account is cancelled or terminated, you must stop using the Aarkada Ireland Website.
18. Third Party Websites
The Aarkada Ireland Website may include links to third-party websites or content which are beyond our control. Aarkada Ireland Website is in no way responsible for content published or made available on pages, websites, social media sites or any other outside the Aarkada Ireland Website.
19. Advertising
We reserve the right to advertise and promote products, services, deals, offers, and any other material we deem appropriate on the Aarkada Ireland Website at any time. Advertisers and/or sponsors featured on Aarkada Ireland Website are only responsible for compliance with the Irish and European laws and any international law applicable; however, we are not liable for their non-compliance.
20. Applicable Law
These Terms and Conditions are governed by and construed fully in accordance with the laws of the Republic of Ireland. Any disagreement arising under or regarding these Terms and Conditions will be subject to the non-exclusive jurisdiction of the Irish Courts.
21. Contact Information
Email: info@aarkada.ie